Webhooks

Webhooks API

Configure webhook endpoints to receive real-time email delivery events from Optail.

GET /v1/webhook-endpoints

List all webhook endpoints for the organization.

Response

{
  "data": [
    {
      "id": "wh-uuid",
      "organizationId": "org-uuid",
      "url": "https://yourapp.com/webhooks/optail",
      "events": ["DELIVERED", "BOUNCED", "COMPLAINED", "OPENED", "CLICKED"],
      "isActive": true,
      "createdAt": "2025-01-10T08:00:00Z",
      "updatedAt": "2025-01-10T08:00:00Z"
    }
  ]
}

POST /v1/webhook-endpoints

Create a new webhook endpoint. The URL is validated for reachability before creation. A signing secret is generated and returned once — store it securely.

Request Body

Field	Type	Required	Description
url	string	Yes	HTTPS URL that will receive webhook POST requests.
events	string[]	Yes	Event types to subscribe to (at least one).
isActive	boolean	No	Whether the endpoint is active (default: true).

Available Event Types

Event	Description
QUEUED	Email accepted and queued for delivery.
SENT	Email handed off to the provider.
DELIVERED	Provider confirmed delivery to recipient’s mailbox.
OPENED	Recipient opened the email (tracking pixel).
CLICKED	Recipient clicked a link in the email.
BOUNCED	Email bounced (hard, soft, or block).
COMPLAINED	Recipient marked the email as spam.
UNSUBSCRIBED	Recipient unsubscribed via the unsubscribe link.
DROPPED	Email was dropped before delivery (e.g., invalid address).
DEFERRED	Delivery was temporarily deferred by the receiving server.

Response

Status: 201 Created

{
  "data": {
    "id": "wh-uuid",
    "organizationId": "org-uuid",
    "url": "https://yourapp.com/webhooks/optail",
    "events": ["DELIVERED", "BOUNCED", "COMPLAINED"],
    "isActive": true,
    "createdAt": "2025-01-10T08:00:00Z",
    "updatedAt": "2025-01-10T08:00:00Z",
    "secret": "whsec_a1b2c3d4e5f6..."
  }
}

Caution

The secret is only returned on creation. Store it immediately — it cannot be retrieved later.

PATCH /v1/webhook-endpoints/:id

Update a webhook endpoint’s URL, events, or active status. If the URL changes, it is re-validated for reachability.

Request Body

Field	Type	Required	Description
url	string	No	New webhook URL.
events	string[]	No	New event subscriptions.
isActive	boolean	No	Enable or disable the endpoint.

DELETE /v1/webhook-endpoints/:id

Delete a webhook endpoint.

POST /v1/webhook-endpoints/:id/test

Send a test webhook event to verify your endpoint is receiving data correctly.

Response

{
  "success": true,
  "statusCode": 200,
  "responseTime": "under 10s"
}

---

Webhook Payload Format

When an event occurs, Optail sends a POST request to your endpoint with the following format:

{
  "event": "DELIVERED",
  "timestamp": "2025-01-15T10:00:03Z",
  "data": {
    "messageId": "msg-uuid",
    "eventType": "DELIVERED",
    "recipient": "user@example.com",
    "from": "hello@yourdomain.com",
    "subject": "Welcome!"
  }
}

Request Headers

Header	Description
Content-Type	application/json
X-Optail-Signature	HMAC-SHA256 signature for payload verification.
X-Optail-Timestamp	Unix timestamp (seconds) of when the webhook was sent.
X-Optail-Event	Event type (e.g., DELIVERED).

---

Signature Verification

Every webhook request includes a signature in the X-Optail-Signature header. You should verify this signature to confirm the request came from Optail and was not tampered with.

The signature is computed as:

HMAC-SHA256(secret, "${timestamp}.${payload}")

Where timestamp is the X-Optail-Timestamp header value and payload is the raw JSON request body.

Using the Node.js SDK

import { verifyWebhookSignature } from 'optail';

app.post('/webhooks/optail', (req, res) => {
  const signature = req.headers['x-optail-signature'];
  const timestamp = req.headers['x-optail-timestamp'];
  const rawBody = req.body; // raw string, not parsed JSON

  const isValid = verifyWebhookSignature(
    rawBody,
    signature,
    process.env.OPTAIL_WEBHOOK_SECRET,
  );

  if (!isValid) {
    return res.status(401).send('Invalid signature');
  }

  const event = JSON.parse(rawBody);
  // Process the event...

  res.status(200).send('OK');
});

Manual Verification

import { createHmac, timingSafeEqual } from 'node:crypto';

function verify(payload: string, signature: string, secret: string): boolean {
  const expected = createHmac('sha256', secret)
    .update(payload)
    .digest('hex');

  const expectedBuf = Buffer.from(expected, 'utf-8');
  const signatureBuf = Buffer.from(signature, 'utf-8');

  if (expectedBuf.length !== signatureBuf.length) {
    return false;
  }

  return timingSafeEqual(expectedBuf, signatureBuf);
}

Best Practices

• Always verify signatures before processing webhook events.
• Respond with 2xx quickly — process events asynchronously if your logic is slow.
• Handle duplicates — Optail may retry delivery, so your handler should be idempotent.
• Check the timestamp — reject events older than 5 minutes to prevent replay attacks.